Use case

Turn customer conversations into product and GTM insights

Collate interviews, support tickets, sales notes, and NPS feedback into themes, quotes, pain points, and product opportunities.

Create Customer Brief
Sources in
PDFWebInterviewCSV
CollateYard
  • Clean duplicates
  • Cluster themes
  • Extract evidence
  • Attach citations
Outputs out
BriefBoardTableMemo
Input → output

What goes in, what your team gets

Inputs
  • Customer interviews
  • Support tickets
  • Sales call notes
  • NPS responses
  • CS notes
  • Survey exports
→
Outputs
  • Customer themes
  • Pain point map
  • Feature requests
  • Customer quotes
  • Risk signals
  • Research brief
Clustering example

Onboarding friction theme

Raw feedback

  • "Setup took too long"
  • "Integration docs were unclear"
  • "We needed more help from CS"
→

Theme cluster

Onboarding friction

9 sources · 4 customers · 3 quote types

Quote library

Use customer language in decisions

"We spent three weeks just getting the webhook connected." Acme Corp · PM interview
"Your docs assume we have a dedicated engineer — we don't." Brightline · CS call
Ready to collate

Start your first research yard

Collect sources today — turn them into briefs, boards, and memos your team can trust.

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